Communication
has long been a cornerstone of a successful
business. Simply stated, it can
make or break your organization. However, with
the diverse array of communication styles, most
businesses find it difficult to ascertain and
implement strategically effective customer and
employee communication systems.
The
Competitive Edge of DISC Behavioral Insight
Using the best
behavioral analysis tools allows you to meet and
overcome your biggest people challenges. DISC Behavioral
Profiles are
focused on increasing knowledge and
awareness. People learn more about
themselves, their blind spots, their
developmental gaps and their strengths. They
also learn how they are perceived by others,
since perception is reality - this is key.
Through these in depth assessments, you will be
armed with powerful tools that can be used to
develop leadership skills, improve colleague
relations, improve employee-manger relations,
strengthen customer service relationships and
improve client-sales relations.
Related: What
is an advanced DISC behavioral Style profile?
Reduce Turnover,
Hire Better
While, the typical American company bases 80%
of their hiring on the hard skills of the
person...education, training and experience...85% of their turnover is due to
behavioral incompatibility. Sure, when a
person is hired they may be able to do the job,
but with time you discover that they don't seem
to perform and are not thriving in the position.
The problem? They simply are not motivated to
take on their role.
We can help you develop a behavioral
understanding of the style of the job itself and
the optimal work environment for a person in
that position. The closer you prospect's style
meshes with the successful natural style of the
job the better fit will be achieved. An ideal
profile can be developed of the job to hire
employees who will thrive (not just survive)
doing what they naturally like to do best. When
you assess both the job and candidates, you
increase you information and objectivity to
produce better decisions irrespective of race,
gender or other factors.
Considering the high cost of turnover
associated with employee hiring, training and
development, it is in our clients' best
interests to be sure the position is suited in
all aspects to the job candidate and vice versa.
Our approach and software are validated and EEOC/ADA
compliant. Evaluate each of your top candidates
to learn how and whether they will achieve
success for your organization.
In today's competitive climate, a focus on
behavioral style is key to optimized
performance, winning relationships and effective
communication.
Reduce
Miscommunication, Increase Understanding, Create
Win/Win Communication
Our profiling and applications will help you
reduce three significant types of
miscommunication that can seriously impact your
company's performance:
-
Intra-personal
Miscommunication: that is,
people who don't accept their weaknesses
along with their strengths. Their
"blind spot" can be highly
counterproductive if that weakness is
job-related. Individuals working with people
having these "blind spots" usually
must compensate for those weaknesses. DISC
behavioral style profiling gives insights
that enable people to maximize their
strengths while adapting, compensating for
their weaknesses and meeting their
challenges.
-
Inter-personal
Miscommunication: that is, not
understanding nor appreciating styles
different from our own. This is type of
miscommunication can wreak havoc on
manager/employee relationships and team
building plus encourages personality
conflicts and counterproductive office
politics. We will equip you with an
understanding of how different styles prefer
to be treated, including guidelines on what
to do and what NOT to do in communicating
and managing. When individuals understand
how to adapt their style to the styles of
others, it increases effective communication
and promotes an atmosphere of mutual
respect. We also will provide you with
methods for developing teams around synergy
of the strengths of each style.
- Job Miscommunication: that is, not
understanding what behaviors are optimal for
a position or role on a team. This
disconnect may be on the part of management,
the employee or other team members. Most TQM
endeavors are directed towards developing a
consensus on roles. Unfortunately these
programs often fail in the initial stages
due to interpersonal and group dynamics...to
paraphrase the line from the movie 'Cool
Hand Luke' -- "What we have here is
a failure to communicate." We can
help you to create objective and valid
descriptions of the behavioral demands of
positions or the team role, and improve the
communications between different styles in a
group.
Some of the Many
Applications of Behavioral Style Analysis
|
Individuals
identify their strengths, know which jobs they are best
suited for, and design a development plan to build on their
strengths and shore up their shortcomings. |
|
HR managers
predict a job applicant’s success before they are hired. |
|
Business owners
understand the temperament and work style of individual
employees and managers. |
|
Supervisors can
give performance feedback to people in a style they
understand and accept for improving and accelerating
professional and personal development. |
|
People enhance
communication, understanding, and improve personal
relationships. |
|
Sales managers
select, hire, develop, and motivate super sales people. |
Why Catalyst
Performance Systems?
We use the most up-to-date assessments
available for business and personal development
from Target Training International. Some
assessments are self-scoring. Others can be
administered by our certified analysts, or you
can arrange to administer them yourself. But
however you decide to use this valuable
information, you won't be left floundering with
another new "toy." We'll work with you
each step of the way as needed to be sure your
getting the maximum return on the investment in
your most valuable asset: YOUR PEOPLE.
Best of all, your initial consultation is
free.
So pick up your phone and call us today at
410-499-0516.