is a 360-Degree Assessment?
assessments are a powerful tool for providing feedback and
helping an individual improve their interpersonal skills and primary competencies required
for optimal performance. Our
assessment gathers information from several people about
an individual's performance as seen by the expectations of
his/her boss, peers, customers and self. Since
360 assessments are fully customizable, they can be linked to your job benchmarks and organizational
a 360 process allows your organization to dissect performance results and create
reporting at the team, group or enterprise level.
This reporting provides senior executives and human
resource professionals insights into performance strengths and
deficiencies. This information also allows the organization to target
development resources and gain the greatest return on those
Why Perform a 360-Degree Assessment?
Research tells us that managers who receive 360-degree
improve their performance. This assessment gathers
information from several people about an individual's
effectiveness. This gives a person the unique opportunity
to see themselves through the eyes of others. This tool
will identify areas in which a person is performing above, at or
below the standards of his/her boss, self, peers and customers
The 360 assessment is a powerful tool for helping individuals
improve, grow and develop their "soft" (interpersonal)
skills. Evidence tells us that better "soft"
skills lead to better "hard" results.The
development of effective soft skills begins with the awareness of
ineffective soft skills. The 360 assessment shows an
individual what others think their performance is versus what it
should be and what they think it is. The understanding of
others' perception will increase an individual's drive for
success, when he/she is given the information in a coaching
How Does it Work?
Our 360-Degree process can look at these areas and/or any others
that we customize depending on the client:
Once the competencies that are to be assessed are identified,
you have the ability to customize the 360 tool to specifically look at
those competencies. Then the 360 questionnaire goes out to the people
who have been
identified by either the individual for whom the 360 is being
done, or their leader. Typically there may be 5-10 respondents
who will respond the assessment directly on the Internet.
Sample 360 Survey
360 Survey - Click on this link to be taken directly
into a sample 360 survey.
Key Results and What to DO!
When the results come back, you have a detailed report showing the gaps between where they
are and where they need to be. Key features provided in the
360 Report Descriptions
This type of report provides a comprehensive description of
all the written comments provided by the surveys respondents.
The comments are listed in a sequence and separated by a thin
horizontal line. When a survey participant provides no written
comments to an open-ended questions, the report shows nothing in
between the separating lines.
The Mean Report represents the average of responses to a
survey question or group of questions (category). The mea is
calculated by adding all the responses to a given question and
dividing the sum by the total amount of responses. The result is
indicated by a number and graphically displayed as a bar graph.
If an answer option has been identified as "No
Response" (such as "Don't Know," or "Not
Applicable"), those responses will be automatically
excluded from the calculation of the Mean score. This ensures
that the average is based on the "meaningful"
The Mean Report is recommended when you need an overall
summary of survey results. The Mean Report provides an
at-a-glance look at the data which is very valuable when you are
looking at large amounts of data or when you simply need the
This report shows the percentage of respondents who
gave favorable, neutral and unfavorable scores. Negative
responses are typically associated with options like: Strongly
Disagree, or Disagree.
Neutral responses are typically associated with options like:
Neither Agree nor Disagree, or Neutral. Positive responses are
typically associated with options like: Strongly Agree, or
Agree. The Favorable/Unfavorable report type automatically
groups answer options together to convey the overall positive,
neutral and negative tone of responses. This report is very
informative and more detailed and descriptive than the Mean
Favorable vs Unfavorable Sample
Frequency Distribution Report
This is a detailed look at the responses to each question in
the survey broken down by the type of respondent (e.g. peer,
boss, customer, self, etc.) and the distribution of the
responses within each question's options.
Frequency Distribution Sample
We're Committed To Your Success
Catalyst Performance consultants are available to provide you
personalized support and help you benefit from your system. We
are particularly interested in helping you implement the program,
establish baselines, and provide interpretation and developmental
insights. Our firm is committed to helping you maximize your
productivity and profits through better employee selection,
retention, and development.
For more information on how you can create
assessments and implement a follow-on coaching
process tailored to your organization's needs, give us a call at 410-499-0516.